Integrated Healthcare Design

Integrated Healthcare Design

Transforming Healthcare starts with quality Healthcare design

Low hospital beds ratios have policy makers and investors alike look to build new hospitals. As part of our healthcare consultancy services, we support the strategic planning process of defining the right service, the right facility and organizational design with our people centric approach.

 

Your healthcare facility development will benefit from our capabilities to:

 

  • Design the right services from the start
  • Create attractive and healing environments
  • Optimize the clinical and operational aspects of care delivery
Farah Medical Center - Dr. Zaid Kilani
Transforming patient experience at Farah Medical Center
Healthcare facility 1
Healthcare facility 2

Person centered care

In our healthcare consulting practice, we use data analytics to discover insights into the healthcare needs of the targeted population. This can reveal how the population is best served, for example a 100-200 general bed hospital or maybe a specialty center that treats specific diseases and comorbidities.

 

Service Modelling

We use our service modelling methodology to scope and configure service lines to meet the demand. We help establish governance structures to help a highly varied workforce to work in an organized way.

 

Co-create

We co-create with stakeholders and architects. We use our design capabilities and insights into staff and patient experience to design attractive and effective spaces that accommodate different patient flows such as inpatient, outpatient and families.

How we enable the transformation process

A co-create methodology to inspire collaboration and innovation

The Philips co-create methodology is an iterative, people-centric, and multi-disciplinary approach to creative innovation and problem solving. Based on a mindset of collaboration, it extracts thoughts, intentions, and creative ideas via a facilitated workshop.

 

Active participation is garnered from physicians, patients, healthcare management, and other stakeholders. Co-creation is ideal for addressing complex, multi-stakeholder challenges in healthcare.

 

Discover: Explore insights and try-out ideas at an early stage

Frame: Define the opportunity and an improved future-state

Ideate: Use creative thinking to identify solutions, select the most relevant, and create a shared understanding

Build: Simulate situations, experiences, and behaviours to test hypotheses

Experience Flow Mapping is a unique and structured methodology to provide an insights-based view of the patient journey and clinical processes. We map-out the data points and insights gained from deep data analysis as well as stakeholder interviews and workflow observations.

 

The experience flow map visually summarizes the patient journey, areas of concern, and the most impactful opportunities for improvement. These maps are usually the size of a meeting room wall.

Experience Flow Mapping is a unique and structured methodology to provide an insights-based view of the patient journey and clinical processes. We map-out the data points and insights gained from deep data analysis as well as stakeholder interviews and workflow observations.

 

The experience flow map visually summarizes the patient journey, areas of concern, and the most impactful opportunities for improvement. These maps are usually the size of a meeting room wall.

Experience Flow Mapping is a unique and structured methodology to provide an insights-based view of the patient journey and clinical processes. We map-out the data points and insights gained from deep data analysis as well as stakeholder interviews and workflow observations.

 

The experience flow map visually summarizes the patient journey, areas of concern, and the most impactful opportunities for improvement. These maps are usually the size of a meeting room wall.

Healthcare facility planning and design

health-facility-planning

Hospital integration and planning solutions leverages a dedicated team of experts with over 25 years of experience in Hospital design & Medical Equipment planning.

 

The team is involved in the planning and design of hospitals, from an existing department that needs modifying up to a complete new to built healthcare facility.

health-facility-planning

Key deliverables:

 

  • Translation of service requirements into a functional plan
  • Technology planning
  • Equipment room scheduling
  • Equipment and furniture specifications
  • Budgetary quotations as well as customer service support
  • Advice on construction-related activities.

Clinical Expertise

Clinical expertise

Our clinical experts bring extensive experience in collaborating with hospitals and health systems to develop clinical growth strategies and deliver efficient clinical processes.

 

We help create an integrated care management approach and achieve clinical performance improvement goals. Our consultants help align people, processes, and technologies to deliver high-quality and cost-effective patient care across the health continuum.

Meet our team

Philip Leonard

Phil Leonard
Vice President and Partner, EMEA

 

Phil leads our Healthcare Transformation Services business within the Europe, Middle East and African (EMEA) markets. He and his team provide strategic consulting solutions for healthcare systems facing complex challenges. Phil brings twenty years of healthcare consulting experience across various international markets, with specific expertise in healthcare transformation, technology and information, financial analysis and cost improvement, performance and process redesign, and change management. He holds an MBA from Durham University is widely published and regularly speaks at conferences on a range of healthcare topics.

Learn more about our consulting services
 

Related capabilities

 

Learn more about our healthcare transformation services for your organization

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