Get exactly the support you need
Looking for specific solutions for your product?

My SENSEO® calc light is not turning off after descaling

Updated on 2022-04-08
If you have descaled your SENSEO® coffee machine but the calc light is still on or flashing, check out the cause and solution here. 

The descaling cycle was interrupted

The calc light of your SENSEO® coffee machine will only turn off when you have completely finished the descaling procedure. If you have stopped it earlier, the light will stay on or keep flashing.
In this case, turn off the machine and start the descaling procedure again and let it run till the end. After this the calc light should turn off automatically. 
You can find all descaling steps in the user manual that came with your SENSEO® coffee machine or visit our SENSEO® descaler page .

You are about to visit a Philips global content page

You are about to visit the Philips USA website.

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.