Philips Support

How do I descale my SENSEO® Up?

Published on 2021-07-04

It is important to descale your SENSEO® Up regularly to ensure great taste of coffee and temperature.

To descale your machine, only use citric acid-based descalers (CA6520 or CA6521).

Watch the movie or find instructions below on how to descale the SENSEO® Up.

Note: The descaling procedure consists of three cycles and it takes about 30 minutes to complete.

Play Pause

Preparing the descaling procedure

When the calc button is lit up, it indicates that you need to descale your machine. Follow the steps below:

  1. Pour half a bottle of liquid descaler into the empty water tank
  2. Fill the water tank further up with fresh water to the maximum indication
  3. Place the water tank back on to your SENSEO® Up
Prepare descaling for SENSEO Up

Starting the descaling cycle

  1. Place 1-cup pod holder with a used coffee pod. Close the lid and make sure it is closed properly
  2. Put the water tank back into the machine
  3. Remove the drip tray and place an empty bowl/jug under the coffee spout
  4. Start the descaling cycle by pressing the two coffee buttons simultaneously
  5. All lights start flashing to indicate that the descaling cycle has started

During the descaling cycle, the descaling solution comes out of the machine at intervals.

Once the cycle is finished the coffee buttons will blink rapidly.

Start descaling for SENSEO Up

Starting the rinsing cycle

  1. Remove the used coffee pod. Close the lid and make sure it is properly locked.
  2. Rinse the water tank under the tap
  3. Fill the water tank with fresh water to the MAX indication
  4. Place an empty bowl/jug under the coffee spout
  5. Start the descaling cycle by pressing the two coffee buttons simultaneously
  6. All lights start flashing to indicate that the rinsing cycle has started

During the rinsing cycle, the water comes out of the machine at intervals.

Once the cycle is finished the coffee buttons will blink rapidly.

Repeat this steps once more to complete the descaling procedure.

Once finished the appliance will switch off automatically.

Start rinsing for SENSEO Up

The information on this page applies to the following models: HD7880/11 , HD7880/81 .

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